Frequently Asked Questions
We recommend booking our mobile charcuterie cart experience as early as possible, especially for peak seasonal periods such as spring, summer and holiday periods, as our calendar fills quickly.
What areas do you service?
Southside Charcuterie Co. provides premium mobile catering across the greater Sydney metropolitan area and surrounding suburbs. For events outside this primary radius, a modest travel fee may apply based on the location's distance.
How do you handle specific dietary requirements?
We pride ourselves on inclusive hospitality. We offer specialised selections for gluten-free, vegan, nut-free, vegetarian and dairy-free guests. Please specify all allergies and dietary preferences during the booking process so we can curate a safe and exceptional experience for everyone.
Is there a minimum amount of guests required for the mobile charcuterie cart experience?
To deliver the elevated service and beautifully curated experience Southside Charcuterie Co. is known for, a minimum of 15 guests applies to all cart bookings.
What space is required for the mobile charcuterie cart experience?
A flat, level surface measuring 3m x 3m is required to host the cart. For outdoor settings, an undercover alternative space must be available in the event of wet weather.
What is your cancellation policy?
We understand that plans can change. Cancellations made more than 21 days prior to the event will receive a full refund of any payments made. Cancellations made within 15-21 days of the event date will result in 50% of the total booking being retained. Cancellations made within 14 days of the event date are non-refundable, and the full booking amount remains payable, as ingredients, staffing, and event preparation will have already been finalised. Where possible, we are happy to transfer your booking to an alternative date, subject to availability.
Can you create a custom cart experience?
Absolutely. We understand that every celebration is unique, which is why we offer a range of customisation options to help bring your vision to life. from personalised signage and custom colour palettes to floral styling, themed decor, and curated menu selections, we can tailor your cart experience to complement your event. If you have a specific idea in mind, we'd love to work with you to create a beautifully styled grazing experience that feels uniquely yours.
What is the booking process?
Booking your charcuterie cart experience is simple. Once you submit an enquiry, we'll be in touch to discuss your event details, including preferred date, location, guest numbers, time and any other special requirements. We'll then provide a proposal and quote for you to review and select your menu options. To secure your booking, a 50% deposit is required, with the remaining balance due prior to your event. From there, we'll take care of the planning, preparation, and styling so you can relax and enjoy a beautifully curated grazing experience with your guests.